樂托邦國際音樂季－團體票專區

1. 本活動網站購票僅接受會員購買，購票前請先加入會員，以便開賣當日進行購票流程，建議可於會員"設定"中的"報名預填資料"先行存檔「姓名」和「手機」，可減少購票時間快速進行下一步。
2. 為了確保您的權益，強烈建議您，在註冊會員或是結帳時填寫的聯絡人電子郵件，盡量不要使用Yahoo或Hotmail郵件信箱，以免因為擋信、漏信，甚至被視為垃圾郵件而無法收到『訂單成立通知信』。
3. 訂單成立通知信可能因其他因素未能寄達，僅提供交易通知之用，未收到訂單成立通知信不代表交易沒有成功，又或是刷卡付款失敗，請於付款期限之內再次嘗試刷卡（即便收到銀行的授權成功的簡訊或電子郵件），若訂單逾期取消，則表示訂單真的沒有成立，請再重新訂購。一旦無法確認於網站上的訂單是否交易成功，請至會員帳戶的"訂單"查詢您的消費資料，只要是成功的訂單，皆會顯示您所消費的票券明細，若查不到您所訂購的票券，表示交易並未成功，請重新訂票。
4. KKTIX系統沒有固定的清票時間，只要消費者沒有於期限內完成付款，未付款的座位就會陸陸續續釋放出來，消費者可隨時留意網頁或是機台是否有釋出可售票券張數。
5. KKTIX網站購票：
   • 需加入會員，每位KKTIX會員限購4張
   • 付款方式：信用卡(VISA/MASTER/JCB)
   • 取票方式：郵寄(僅接受郵寄至台灣地址、手續費每筆$49)、全家取票(手續費每筆$30，請於全家便利商店繳納給櫃臺)、電子票券(不須酌收手續費)
   • KKTIX購票流程圖示說明 請點我
   • 全家便利商店FamiPort取票說明 請點我
   • 電子票券 QRCode 在哪裡？該如何使用？詳情 請點選此處
   • 電子票券為無記名票券，請勿將票券QR Code任意公開或提供給第三人，以防遭人冒領入場。
6. 全家便利商店FamiPort購票：
   • 無需加入會員，每筆訂單限購4張
   • 付款方式：僅接受現金
   • 取票方式：付款完畢直接於全家便利商店櫃臺現場取票，免手續費
   • 全家便利商店店鋪查詢 請點我
   • 全家便利商店FamiPort購票流程圖示說明 請點我
   • 於全家便利商店FamiPort列印繳費單後，需在10分鐘內在該店櫃檯完成結帳，若無法在時間內完成結帳取票，訂單將會被取消，原本購買的席次將釋回到系統中重新銷售。
   • 於全家便利商店之購票動作皆於結帳取票後方能保證席次，請注意單憑列印繳費單無法保證其席次。

注 意 事 項｜​

1. 退票需酌收票面金額10%手續費，限2017/3/28(含)前寄達至KKTIX郵政信箱，詳細退票辦法請參閱KKTIX退換票規定。
2. 毒品零容忍政策

• 本活動嚴禁攜帶、吸食或販賣非法物品、管制藥品及危險物品，任何人若被查獲違反上述規則，都會被驅逐出活動場地及送警法辦。

3. 本活動16歲以下禁止入場；青少年票限16歲以上/18歲以下購買，入場需出示身份證，若查獲已滿18歲持青少年票者，需補差額至現場票票價才能入場。
4. 持團體票者於入口處換取手環時需全數同時進場，人數未到齊視同放棄剩餘名額。
5. 本活動將不會販售菸酒給18歲以下的青少年朋友，持青少年票入場者將會有不同入場手環辨識，請勿以身試法請他人代買菸酒，如經查獲，青少年本人與代購之成年者雙方皆須離場。
6. 本活動遵行法規實施宵禁，青少年須於22:00活動結束後離場，不得逗留園區及露營區。請於隔日活動開始再次進場。
7. 一人一票憑票於入口兌換入場手環，入場後一律以手環辨識；如需中途離場，不得再次入場。
8. 每張套票限兌手環一枚，供雙日入場使用；活動期間請務必全程配戴，拆卸者恕必須離場。活動期間如發現未配戴手環者，依規定必須離場。活動票券及入場手環視為有價證券，請妥善保管。如發生損失、破壞、燒毀或無法辨識等狀況，恕不補發或退換票券及入場手環。
9. 請於購票前確認購票細節，並呼籲不要購買來路不明的票券，以免自身權益受損，主辦單位保留認定票券合法性之權利。
10. 本活動禁止攜帶：

• 所有飲料或食物
• 液體、凝膠和噴霧類物品
• 空拍機、遙控飛機
• 非法物品、管制藥品或類似物品
• 雷射筆、專業錄影拍攝器材
• 易燃物品、材料或噴劑
• 煙火、槍械、刀械、棍棒或玻璃瓶類等危險物品
• 已拆封之香菸盒
• 動物（導盲犬除外）

11. 本活動入場時需經檢查攜帶物品程序。進入活動場地均存在某種可能搜索之意涵。此活動將會有安全管理人員對持有活動票券之人做檢查包包及搜身動作，以防有人攜帶違禁物品進入活動場地，危害他人之安全或擾害公共安寧。
12. 本活動保留驅離行為不當者(違法行為或嚴重妨礙其他消費者)之權利，被驅離之民眾不得向主辦單位要求再次入場或退票。
13. 主辦單位將為本活動攝影紀錄。
14. 請妥善保管自身財物，若有遺失或毀損，主辦單位概不負責。
15. 本活動風雨無阻。如遇天災取消活動，退票將扣除票價10%為手續費。
16. 主辦單位保有活動內容變更之權利，活動之任何異動以活動官方網站公告為準。

為避免產生不必要之糾紛及權益損害，購買票券前，請先了解並同意以上規則，如不同意請勿購買；當進行購票及退票作業時，將視同您已瞭解並同意遵守以上全部事項。

1. Processing fee (10% of the ticket price) will be charged for all refunding tickets.  No refund 10 days prior to the event. Please click here for more information.
2. ZERO TOLERANCE DRUGS POLICY

It is forbidden to be in possession of drugs on at the festival grounds. If you are caught for dealing/using drugs, you’ll be forced to leave the festival ground and the organizer may call on the police.

3. You must be 16 or order to enter the festival site. 16-18 teen tickets are limited to attendees over 16 and under 18. You must show identification at the door; those found to be over 18 must pay the difference in at door ticket price to enter the venue.
4. For those who have purchased group tickets, please exchange your wristbands at the entrance of the festival. The entire group must enter at the same time, and those who do not make it will forfeit the remaining spots.
5. The bar will not serve alcohol to those with underage wristbands. Do not try to purchase alcohol through a third party. Those in violations of the rules will be asked to leave the premises.
6. Underage attendees must exit the venue after 10:00 PM. Please re-enter the following day.
7. One ticket is only valid for one admission of one person. All types of tickets must be traded to wristbands to access the festival site.EXIT = NO RE-ENTRY.
8. 2-Day ticket pass is ONE wristband, good for the entire 2-Day event that you purchased. Please wear your wristbands throughout the whole event.  Wristbands are void if tampered with or removed. You will be asked to leave the festival site without a wristband.
9. Please pay close attention to your tickets and wristbands. Stolen or lost tickets cannot be reissued. The event organizers will not be held responsible for any lost, stolen, or damaged tickets and wristbands. No replacements will be issued.
10. Please make sure to purchase your tickets from legitimate ticket outlets.
11. Access with the following objects inside the event is prohibited：

• NO outside food & drinks
• NO liquids of any form
• NO drones / remote control aircraft
• NO drugs & drug paraphernalia
• NO laser pointers &professional-caliber cameras
• NO inflammable products or materials, sprays
• NO fireworks / explosives / road flare
• NO knives / weapons / glass / sharp objects
• NO open packs of cigarettes
• NO pets / animals except service dogs

12. Everyone entering the festival grounds will be searched upon entry. You will need to empty your pockets, and have all your items examined. If you have a backpack or purse, security will examine that as well.
13. Access to the festival site is prohibited or refused to people who are clearly under the influence of alcohol or drugs and resist the control by the festival’s security personnels. The organizer shall have the right to ask the person to leave the event site without refund.
14. Organizer reserves the right to record, both on film and audiotex, people who attend the festival.
15. Please be responsible for your own belongings. The organizer will not be held responsible for any damage or loss of property.
16. The festival will take place despite weather conditions, with the exception of natural disasters. In the event of cancellation due to a natural disaster, tickets will be refunded with processing fee (10% of ticket price).
17. The organizer reserves the rights to alter the programme or the timetable of the festival.

To avoid unnecessary dispute and damage in equity, please make sure that you have understood and agreed with all of the above. Do not purchase if you disagree with them. You will be viewed as fully understand and agree with these terms when purchasing the ticket or requesting a refund.